Ensuring the highest in industry standards
VANESSA ENGLISH
Compliance Manager
What We Do
human resources
"OPTIMIZING our workforce and systems happens naturally as we personally develop into better leaders. As we ourselves TRANSFORM, the key is to use that experience, courage and sensibility to EMPOWER others.
ENGAGING our workforce as we build our company culture and plans for Premier Underground Construction's future begins with the ability to lead others to do positive things they already want to do."
01.
EMPLOYEE RECRUITING
At Premier Underground Construction, the Human Resources Department plays a crucial role in finding skilled workers and filling talent gaps. At Premier we look for a 'culture hire'. At its core, cultural fit means that our employees' beliefs and behaviors are in alignment with our company's core values and culture. Hiring employees that add to our company culture is important to us; as such, cultural fit plays a key role in our recruiting process.
02.
PERFORMANCE EVALUATION
& RETENTION
Providing consistent quality feedback to our employees is one of the most effective ways to keep them motivated and invested in their work, and in return we are able to retain top talent. Employee performance evaluations grant the opportunity for our employees to receive recognition for their job well done or to highlight areas of improvement and professional growth.
03.
EMPLOYEE BENEFITS
Premier Underground understands the needs of all employees and fosters the FAMILY value by providing a good benefits package that allows our employees to feel rewarded and appreciated for their work. This allows them to provide support to their family, health and financial future, which allows us to attract and retain talent that is instrumental to our success.
HR Manager
ESVELIA ESPARZA
HR Assistant
katya dessens
20
CHALLENGE
01.
PROJECT SITE VISITS
At Premier Underground Construction, it is of utmost importance that all projects are visited to ensure that the Premier quality expectations are met, and clients receive the results they anticipate. Quality Control site visits act as a proactive approach to ensure the project is on budget and on schedule as well as monitoring to adjust direction, if needed, rather than having to entirely redo certain tasks.
Quality Manager
jose solis
60
SOLUTION
How We Do It
02.
REPORTING
Quality Control Reports are used as a form of communication and documentation for site visits conducted to discuss and correct any deficiencies that may have been identified during the visits. These reports are also used to aid the implementation of the 20-60-20 rule and further training to avoid continuous and/or similar quality deficiencies.
quality
20
COACHING
03.
The Quality Control department plays an important role in the final phase of a project's life cycle during the project close out. This is expected to take place with a final walkthrough between the operations team and the quality control team to ensure that the Premier work performed is meeting the client and Premier expectations.
PROJECT CLOSE OUT
Quality Manager
manuel martinez
01.
02.
03.
SERVICE STANDARDS
PROCESS FLOWS
INTERNAL AUDITS
Premier Underground Construction ensures that all departments have updated standards and procedures to ensure there is increased productivity, better quality service, efficiency within the company and customer satisfaction. Compliance verifies and updates these standards to ensure that all company rules, values and benefits are clearly outlined.
Departmental process flows are essential for the company to improve efficiency in the process and to provide a visual expectation of the department process. This allows Premier to identify areas for improvement and optimize the process.
Internal Audits are important to Premier as these provide an independent assurance that the company's internal control processes are operating efficiently and to identify areas of improvement or changes for better internal and external service.